Indigo Bikes SMS Terms of Service and Privacy Policy
Effective Date: June 2, 2025
Website: https://indigobikes.net/sms-terms-privacy

1. Program Description

By opting into our SMS service, you agree to receive recurring text messages from Indigo Bikes related to:

  • Bicycle service updates (e.g., repair completion, delays)

  • Notifications when ordered parts arrive

  • Invitations to local ride events and workshops

  • Exclusive promotions and special announcements

Message frequency may vary depending on your interaction with our shop.

2. Opt-In and Consent

You may opt-in by providing your mobile number in person at Indigo Bikes. By opting in, you confirm that you are the account holder or have the account holder’s permission to receive SMS messages.

We document all opt-ins in our customer management system to ensure compliance.

3. Opt-Out and Help

  • To stop receiving messages, text STOP at any time.

  • After sending “STOP,” you will receive one final confirmation message.

  • For help or support, text HELP or contact us:

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. Indigo Bikes is not responsible for any such charges.

5. Privacy Policy

We respect your privacy and are committed to protecting your personal information. We do not sell, rent, or share your phone number with third parties for marketing purposes.

Your phone number is used exclusively to:

  • Deliver SMS notifications and updates

  • Respond to your inquiries

  • Improve our customer communications

We may share your information only with:

  • Trusted SMS service providers, solely to deliver messages on our behalf

  • Legal or regulatory authorities, if required by law

You can request access to or deletion of your SMS-related data at any time by contacting us.

6. Eligibility

You must be at least 13 years old to use our SMS service. Users under 18 must have the consent of a parent or legal guardian.

7. Changes to This Policy

We reserve the right to update or modify this policy at any time. Any changes will be posted at:
https://indigobikes.net/sms-terms-privacy

We encourage you to review this page periodically to stay informed.

Thank you for choosing Indigo Bikes!